Support Center
How Can We Help You?
What is PokerNex?
PokerNex is an online poker entertainment platform offering multiple game modes and classic poker variants.
How do I get started?
Download the app, register an account, and join a table to start playing.
Which devices are supported?
PokerNex is available on Web Browsers, Android and iOS devices.
What is a Club?
Clubs are interactive spaces where players can join or create their own poker communities.
Is there a practice mode?
Yes, a practice mode is available to help new players get familiar with gameplay.
What if I encounter an issue?
You can contact customer support directly through the app or locate the live chat (at bottom right corner) for assistance.
Is my information secure?
Your data is protected with multiple layers of security to ensure privacy and safety.
Are there any events or rewards?
Yes, special events and rewards are available regularly. Stay updated via official announcements.
Can I access PokerNex application on my iPhone device?
Yes. However, we recommend using the following steps to do so on your iOS device. Firstly, go to our website pokernex.net via safari browser. Then, click on the "play on the web browser" option at the top right. While waiting for the platform to load, click on the share button in your browser and select the "add to home screen" option. Lastly, click the "add" button on the top right. This will enable PokerNex icon to appear on your mobile home screen for easier access.